Job Title: Supply Chain Operations Analyst

Location: Boston or New Yorkm

Benefits: Private Health Care, Share options, 401k.

About Gelato

Gelato has built the world's largest and most global network for on-demand production of customized items e.g. t-shirts, wall art, mugs, books, hoodies, and cards. We support a new wave of e-commerce entrepreneurs and the global shift towards local and more sustainable production

We own no assets - we build the software that connects world-class production facilities all across the world. We have more than 100 production partners in 33 countries. In 72 hours we can reach more than 5 billion people with customized products in a smarter, faster, and greener way.

What You Will Be Doing

We are looking for data-driven, entrepreneurial Operations Analysts who will help us to drive supply chain execution to the next level. As an Operations Analyst, you would be an integral part of the team and own key supply chain metrics for a region. Using your analytics skills, you will help to continually improve the capacity, speed and reduce costs of our supply chain to delight customers.

Key responsibilities of this role include:

• Analysis of Metrics and KPIs: You will own the key performance metrics for a region and will be expected to know their performance numbers inside and out
• Root Cause Analysis: Support end-to-end analysis of supply chain defects and help drive visibility of key areas of opportunity.
• Network Execution: You will be in close contact with multiple teams to low cost, high speed fulfilment of orders while mitigating day to day production and logistics partner constraints
• Process Innovation: Partner with our technical product teams to ideate and standardize new features and products that will drive visible improvements to supply chain metrics

Who you are

• Bachelor’s Degree in a quantitative discipline
• Demonstrated ability to meet deadlines while managing multiple projects.
• Analytical thinker and team player, a self-starter, willing to take responsibility for problem solving.
• Excellent communication and presentation skills working with multiple peers and with different levels in the organization.
• Proficiency in Advanced Excel (Pivot Tables, VLookUps, Conditional Formatting, Index Match)

Preferred Qualifications:

• 1+ years of experience in operations/supply chain/logistics/e-commerce/analyst role
• Basic knowledge of SQL (or willingness to learn!)
• Experience with data visualization tools such as Tableau, PowerBI or Looker.

What it’s like to work at Gelato

We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit.

Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.